Skip to main content

End Sequence

The End Sequence action completes a sequence in your module workflow, enabling you to provide a thank you message and redirect the user to a URL.

end_sequence_overview.png

To add an End Sequence action, select the plus icon, add_block.png, after an Interface Submitted trigger. The Sequence Actions dropdown displays and provides three options: Show an Interface, Go to sequence, and End sequence. Select End sequence. The End Sequence action block is created.

end_sequence_create.png

Name the Action Block

Select the action title or the edit icon, blue_edit_pencil.png, and provide a descriptive title for the action.

Turn Action Block On or Off

By default, action blocks are enabled and turned on. Select the toggle in the top right of the action panel to disable or turn it off.

When building a module, remember you can toggle actions on and off rather than deleting them.

turn_action_block_on_toggle.png

Action Type

Set Action Type to Show thank you message.

Your selection in the Action Type field determines the configuration of the rest of the sequence action.

action_type_show_thank_you_msg.png

Load this step

Select when to end the sequence:

  • Immediately - End the sequence immediately when the action block is reached in the workflow.

    load_this_step_immediately.png
  • When conditions match - Send the sequence when specified conditions are met. Configure the condition group. Additionally, you can include a Wait message. Enter free text or select the insert field button, insert_field.png, to select from available fields.

    load_this_step_when_conditions_match.png

Show thank you message

Show a thank you message that can provide users with additional information, redirect them to a specific URL, or allow them to send a reply.

Thank you messages

Enter the Title, which is the primary thank you message. Enter free text or select the insert field button, insert_field.png, to insert a field from the module.

We recommend keeping the message clear and concise.

thank_you_message_title.png

Enter a Subtitle, if desired, to provide additional information to the user.

thank_you_message_subtitle.png

When complete, the Title and Subtitle display in the style below in the resulting message:

thank_you_message_title_and_sub_complete.png
Web redirect options

In addition to displaying a thank you message, you can automatically redirect users to a specific URL, such as the URL of the request interface or a dedicated portal where the requester can get more information.

To set up a web redirect to accompany your thank you message, follow the steps below:

To set up a web redirect, turn on the Redirect toggle:

  1. Turn on the Redirect toggle. The Web redirect options display.

    web_redirect_toggle.png
  2. Select the Redirect target:

    • URL - Redirect the user to a specified URL. If selected, you have the option to auto-encode the values of the URL parameters.

      web_redirect_url.png
    • Interface - Redirect the user to a specified item interface. The link to the interface displays as a button.

      web_redirect_interface.png
  3. Add and customize the Redirect button label. Enter free text or select the insert field button, insert_field.png, to add a module field.

    The Redirect button label field supports markdown formatting, allowing you to style your button.

    web_redirect_button_label.png
  4. Select the additional options:

    web_redirect_options.png
Slack reply options

Provide the reply that's generated when the user submits a form in Slack. Type into the field for short messages or hover over the field to display the Editor tab. In addition to rich text, select the Insert field button, insert_field.png, to include current fields, matched entities, flow items fields, or formula fields.

slack_reply_options_response_message.png

Select who to send the response to:

  • Person who answered the form - Send a Slack message to the user who submitted the form.

  • Update original message - Add a reply to the original Slack form.

slack_reply_options_send_response_to.png

Include a link to a custom interface, if desired. Customize the label for the interface link:

slack_reply_options_interface_link.png

Learn More